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Students from the University of Florida are working with local law enforcement to prevent crime through environmental design. Crime prevention through environmental design (CPTED) is a way of approaching crime prevention by looking at environmental factors like lighting, traffic flow, ambush points and shrubbery.

The UF students are examining local businesses, evaluating them from a design perspective, and making suggestions for improvement. They’ve partnered with police in their efforts and are lobbying the city council to require CPTED compliance for local businesses.

Not only is CPTED a new and effective way to look at crime prevention efforts, but as local law enforcement departments partner with local residents, they will build relationships and create better communication between citizens and law enforcement. And those relationships will help law enforcement and citizens stay in touch and prevent crime before it even happens.

Is there a chance to do this in you area?

For more information on how they use CPTED to evaluate local businesses, read the full article here: http://www.alligator.org/news/local/article_bae8e36e-c37a-11de-ab2b-001cc4c03286.html

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The Following article was written by Cory Beyer, Crime Analyst for the League City, Texas, Police Department:

League City, Texas

League City, Texas

Law enforcement, like all aspects of life, has been revolutionized by technological advances. The technologies we may take for granted now, such as the automobile, radio and telephone, once transformed policing in major ways. Police cars, first used in 1910, increased efficiency by having officers respond more quickly to emergencies. Radios replaced call boxes in 1928 which increase the effective range of a patrolman by freeing them from stationary boxes. Telephones later developed into 911 dispatching, allowed for easier access to police services during times of crisis. When looking back on these innovations it is easy to see the impact they have had. The League City Police Department is committed to identifying new and useful technologies that will have a greater impact on crime and the fear of crime. This September, the League City Police Department has incorporated two innovative web-based programs, CrimeReports.com and Command Central. Both programs will lead to new and exciting developments in police services.

The first is a web-based program accessible to the public called CrimeReports.com. This program was created by the developers for the purpose of making real time crime statistics available to the local citizenry. The program publishes crime data from the League City Police Department’s databases into an interactive mapping website. The police department’s goal is to put near-real time data into the public’s hands so informed decisions can be made by the citizens. One of the more exciting features of the program offers an option for sending daily, weekly or monthly email alerts to League City residents about criminal activity in their neighborhood. The department also expects a new level of collaboration will develop between the citizens and the police as crime and disorder problems become readily assessable for analysis by the public. Please review our efforts at CrimeReports.com and register your name for crime alerts concerning your neighborhood.

The second technological feature being implemented is called Command Central from the makers of CrimeReports.com. Command Central is a web-based analytical program made only accessible to League City police officers. The program puts real-time data into the hands of officers as they patrol their designated areas. Command Central could possibly do the work of three or four paid analysts. Now, officers can instantly substantiate or refute their suspicions with empirical data. This reduces the time spent studying crime problems and increases the problem-solving capabilities of the entire department. One feature of the program gives officers a “normal” crime range by assessing past crime data. Officers can then address emerging trends and patterns when crimes exceed the “normal” range by developing dynamic action plans tailored to contend with the specific problem.

The League City Police Department is committed to forming and promoting partnerships with the residents, businesses, and guests of League City and to providing the greatest services possible. To meet this goal, we are vigorously searching out new technologies that have the potential of revolutionizing law enforcement. Programs such as CrimeReports.com will cultivate a new contract between the citizens and the police as we both explore new and creative solutions to crime, the fear of crime, disorder, and decay. It is our intent to keep the League City Police Department on the leading edge of progress to better serve you.

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Mike Waraich, manager of the Law Enforcement 2.0 LinkedIn group, has recently started a new podcast focused on the use of social media and web 2.0 technology in law enforcement. The penetration of web 2.0 tools and social media in law enforcement extends from community policing and outreach to recruitment, management, communication, and more. And use of these technologies in law enforcement is growing rapidly across the country.

In the inaugural podcast, Mike talks to Christa Miller, a contributor to The Crime Map, and Lauri Stevens, manager of ConnectedCOPS.net, about government use of social media and implementing social media in investigative processes. You can read more about he podcast here, subscribe to an RSS feed for the podcast here, or listen to the first podcast right now here.

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According to the Daily Express, a brand new national crime map covering England and Wales launched today. The new website, http://maps.police.uk/, covers all streets in England and Wales, replacing an existing system of individually maintained crime mapping websites by local police agencies. Any citizen can go to the website and search for crime information in their neighborhood.

The new system has experienced a few problems, though. According to the Daily Express, citizens in London, Manchester, and Yorkshire were unable to access the map on its first day up. The home office is working on the problem and hopes that the entire map will be accessible to all citizens as soon as the problem is fixed.

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Most of us who are involved with social media at some point find ourselves on information overload. Links from Twitter and Facebook, Google Alerts, e-mail, RSS feed readers provide so much data that it’s tempting to close ourselves off and hide for at least a week.

However, even the most introverted of us are social creatures. The reason we came online to begin with was to find other people to relate to, build our own communities. We seek validation, security even. (Arguably, the familiarity we find is what leads us to post too much information.) We seek comfort.

What happens when we’re comfortable? The information becomes easier to manage. Just as our grandparents forged brand loyalty to a newspaper or TV news network, we associate with people who filter news in a way that resonates with us, with our own life circumstances—whose outlook based on experience mirrors ours.

With awareness comes cynicism

That’s why information isn’t just information. Just as importantly, it’s also opinions about the information. If TV brought new levels of awareness to previous generations, then social media brings new layers to those awareness levels. We now know not just a message; we also know what our friends think of the message from moment to moment.

The more people close ranks into comfortable, self-contained communities, then, the harder it is to get their attention. This is where master advertisers come in. They know how to manipulate emotion, play off people’s fears to inspire action.

They’d just better know which fears to get to, though, because all those messages have made the public more cynical than ever. Witness reaction to Hillary Clinton’s “3 a.m.” campaign ad: the return to Cold War-style paranoia did not win points.

We know which messages sound the same, which are designed to make us feel a certain way, especially when we don’t feel that way. We want to trust official messages less and less; for trustworthiness, we turn to each other. (This, incidentally, is how things “go viral.”)

How do communicators communicate?

This is the reason why so many organizations are jumping on Twitter and Facebook. It’s not just about finding another broadcast point; it’s about gaining access to people’s trusted networks, becoming part of their filtered information stream.

Yet communicators have a double-edged challenge: cut through the noise and cut through the comfort zone. Because not only does the sheer amount of information coming at us mean there’s no time to think critically; learning to build community to help us filter it means, in effect, we’re trusting other people to do our thinking for us.

And if we’re doing that, then your message about teen drinking and driving, domestic violence, or child pornography won’t get through. At this point, communication becomes an intricate dance:

  • You must interact with the people whose stream you’re part of, provide consistently good information.
  • Become trusted and trustworthy; people tune out shock value, but will tune into serious information once they trust you’re trying to help them solve problems, not just manipulating their fears. (Whether you can follow through should never even be a question.)
  • Accepting that there will always be skeptics, you learn to work with the believers, trusting them to carry your message through to others.

Inspiring action

People operate under their own worldview within their own communities, both online and off. They attach stigma to domestic violence, child pornography, drug abuse, anything “other.”

And so when it comes to educating people about crime, law enforcement might succeed in some quarters; but getting people to do anything about it is quite another matter. The “call to action” involves asking them to think about what they are willing to do. And so perhaps social media’s true promise is in making it easier to change minds and hearts.

Social change happens when people face each other with uncomfortable truths and refuse to back down, not to manipulate, but because it’s about humans looking out for other humans. When a cop who’s entrenched in a cause s/he feels deeply about, it shows. In Toronto (Ontario), Sgt. Tim Burrows is passionate about traffic safety. Now-retired Sgt. Paul Gillespie is passionate about taking down child pornographers.

Look around your agency. Who’s passionate about gang violence? Domestic violence? Mental health intervention? Identity theft? What if they were able to take those passions online, get the public’s attention, get them to filter out all the noise and start thinking about how they could help each other?

You just might start to get some problems solved in your community.

Christa M. Miller is founder and co-author of Cops 2.0, http://cops2point0.com. As a freelance trade journalist turned public relations professional, she has specialized in public safety issues for the past eight years. She resides in Greenville, SC and can be reached at christammiller@gmail.com.

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Although law enforcement agencies across the nation are creating Facebook and Twitter accounts and signing up with Nixle, there are still many agencies who are resistant to the idea of adopting social media for community policing. Some are intimidated by creating a social media strategy from scratch; others are still skeptical of the “open” communication that social media creates and are afraid of losing control of their message and information.

Current Media

I recently had a conversation with a traditional—print—media journalist who informed me that social media still doesn’t have as large a reach as newspapers and broadcast news. In his mind, traditional forms of media are more effective law enforcement communication tools partly because they have a greater reach. Understandably, many law enforcement agencies look at circulation and traditional media’s reach and see no need to venture into the untested social media waters when only a fraction of their citizens are using the latest technologies.

However, only looking at current usage and reach leaves us blinded as to what will happen in the future. At a recent IACP 2009 presentation, Dr. Donald J. Loree, Center for Criminal Intelligence Research and Innovation, RCMP, pointed out that law enforcement agencies cannot remain static. In order to better anticipate the needs of the community, law enforcement agencies need to pay attention to shifting populations and demographics.

A Changing Demographic

Today, I read an interesting article on social media addiction. But my interest in the article has less to do with addiction, per se, and more to do with the age groups that are using social media on a regular basis. For example:

  • 56% of those under 35 check Facebook 1-10 times a day, and 27% check it more than 10 times a day.
  • 65% of those under 35 check Facebook at work, while only 29% of those over 35 checked it at work.
  • 54% of those under 35 check Facebook on a desktop or laptop computer, but 81% of those over 35 did so.
  • 46% of those under 35 checked Facebook on their phone, but only 19% of those over 35 did.
  • Of those under 35 with a Twitter account, almost 40% checked it more than 10 times a day.

These statistics point to a large generational divide between “younger” and “older” social media users. Not only are younger users checking their social media accounts more often, but they are increasingly doing so on their phones and other mobile devices. Sure, the 45+ group might be the fastest growing demographic on Facebook, but they’re not using the site nearly as much as their younger counterparts.

Social Media is not a Fad

Some may say that Facebook, Twitter, and other social media platforms are just a fad. In fact, back in 2000, I talked with the owner of a local internet provider in south Texas who was of the opinion that the internet was just a fad and that it would soon “go the way of the ham radio” (true story!). But social media is not a fad. It is quickly becoming the main communication and information gathering tool for many people under 35. As that population ages, they will take these platforms and channels of communication with them.

Is your department simply providing what they need to provide at the moment, or is it looking to the future and beginning to use the media channels that your future citizens are already using?

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The Officer of Community Oriented Policing Services (COPS) is always a great resource for community policing resources, and they have recently released a study on the way that community developers and law enforcement can partner to design and build crime out of their communities.

Building Our Way Out of Crime: The Transformative Power of Police-Community Developer Partnerships is a guide for policymakers to inform them about the power of approaching crime prevention and reduction from a community design perspective. For example, Charlotte-Mecklenburg, Providence, and Minneapolis all saw substantial decreases in crime once implementing this type of program.

Learn more about building your way out of crime by reading the entire publication here: http://www.cops.usdoj.gov/files/RIC/Publications/building.pdf

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Just recently, LAwS Communications, web solutions for law enforcement, announced the first Social Media in Law Enforcement (SMILE) Conference. Now the official SMILE conference website is up and running with more details about the upcoming conference.

The conference will be held in Washington, DC, April 7-9, 2010 at the Washington Court Hotel on Capitol Hill. The conference will include workshops, plenary sessions, and a town hall-like meeting to discuss issues concerning social media and law enforcement.

Get information for submitting a presentation proposal, registration information, and an early conference schedule here: http://cooloftheweek.typepad.com/social_media_in_law_enfor/

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The recent International Association of Chiefs of Police (IACP) Conference was a huge success for CrimeReports. While there, we did hundreds of demonstrations of CrimeReports and our robust analytics tool, Command Central. Especially cool was the use of an interactive smartboard for our Command Central demonstrations. Playing around with it makes you feel like Tom Cruise in Minority Report. Check out Command Central’s sweet features in the video below.

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“We need to do information sharing.”
—Mark Marshall, IACP 2nd Vice President, Chief, Smithfield PD, VA

The data sharing model shifting from “Why do you need to know? to Why aren’t you sharing your data?”
—Scott Edson, Captain, Los Angeles County Sheriff’s Dept., CA

The National Data Exchange Program (N-DEx) has been created by the FBI in an effort to compile investigative data from across the country into a database that law enforcement agencies (local, state, and federal) can access. This national data-sharing program is built to improve data sharing, and investigation across the country. N-DEx is the first attempt at creating a national database of searchable investigative data for all law enforcement agencies to use.

So far, the program has been limited in success to the handful of agencies that are participating. The FBI wants to change that. They want all law enforcement agencies across the US to send data to N-DEx.

Process

When talking about data sharing, there will always be concerns about who has the data, who controls it, and what will be done with it once it is out of a law enforcement agency’s hands. Here are some aspects of the system that may help ease worries over those questions:

You decide what you share—participating agencies completely control the information and crime types they want to share with the FBI and the rest of the N-DEx system.
No server access—The N-DEx system has no direct access to your data. You create a UI with your CAD/RMS vendor(s) to automatically send data to state data sharing centers in the form of an XML file.
No Intelligence—You agency only uploads investigative/incident-level data. You do not need to upload any analysis or intelligence on that data whatsoever.

Cost

The panel was very vague on cost, mainly because the FBI does not actually facilitate the data transfer. The consensus of the panel was that each agency should work with their CAD/RMS vendors to create an N-DEx interface that can query the data, compile the data, and send it to state data collection agencies. One panelist said that, if done right, the cost could be as little as under $50 thousand.

Share the Data

Overall, the panelists encouraged all chiefs and departments to share data. If all agencies are sharing data across jurisdictions, then all agencies will have the information they need about offenders who have records or incidents in other areas, enabling law enforcement everywhere to make connections they couldn’t before when they were only using their own, single-agency data.

Panelists:
Brian Edgell, Deputy Program Manager, N-DEx, FBI
Scott Edson, Captian, Los Angeles County Sheriff’s Dept., CA
Mark Marshall, IACP 2nd Vice President, Chief, Smithfield PD, VA
Pamela Scanlon, Executive Director, Automated Regional Justice Information System, San Diego, CA

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Disclaimer

The views expressed in this blog are those of the individual contributing bloggers and may not necessarily reflect the official or actual opinions of CrimeReports, its parent company Public Engines, or any of its employees.
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